Refund Policy

We want you to love your experience with us. If you're not satisfied, here's what you need to know:

**Returns:**  
We accept returns within 14 days of delivery, only if the product is **unopened and unused**.

**Refunds:**  
Once your return is received and inspected, we will notify you by email.  
If approved, your refund will be processed to your original payment method within 5–10 business days.

**Non-returnable items:**  
- Opened or used cosmetics  
- Gift cards  
- Discounted items (unless defective)

**Questions?**  
Contact us: support@grenbelle.com